Seminar B: Polishing Your Service Strategy
Ordinary service is commonplace. Exceptional service differentiates one business from another, one team member from another, one experience from another. The surprise and shock factors can make your customers feel like guests. Isn't it time to add some sparkle, shine and glitter to your brand? Polish your service strategy! Give more than what is expected. Deliver the unexpected! This seminar will help you spice up your service culture.